For every minute you remain angry, you give up 60 seconds of peace. Ralph Waldo Emerson.

Maybe it’s me, maybe it’s the crazy, stressful times, but the number of positive, happy people I come seems to be diminishing.

So when I happen across the exception, I always make a point to tell them how refreshing their attitude is. I ran across an example this weekend when I approached a concierge at a condominium residence.

I commented on how pleasant he was as he replied to my inquiry.

“It’s not that hard,” he said. “I live each day according to what I call the 3 big E’s.”

“Let me guess,” I said, Energy…”

With a smile, he finished the sentence for me. “Empathy and enthusiasm.”

Not surprisingly, I smiled back.

If you’re having having a tough day and things aren’t going your way, try it.

It works.

Want to take your business and life to the next level? Work with me. Call 416.450.8867 or email drew@drewsimmie.com. I like nothing better than sharing my knowledge and experience with someone who wants to grow.